Heat and Power Inc. Privacy Policy

PRIVACY STATEMENT

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at andrew@heatandpower.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service here or Privacy Statement here.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 7 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or if you simply want more information contact us at andrew@heatandpower.com

Turbine / Compressor Educational Series

The following page breaks down the various definitions needed to understand and learn the dynamics and ideal operating conditions of turbine and compressor system environments. There are four categories of definitions in this lesson: thermodynamics, fluid dynamics, mechanical engineering / design, and turbomachinery operations.

 

1. Thermodynamics

At the heart of turbomachinery lies the application of thermodynamic principles to understand how energy is transferred between fluids and mechanical systems. To fully comprehend how compressors and turbines work, these key concepts come into play:

  • Polytropic Process and Isentropic Process are both idealized processes describing how a gas is compressed or expanded. An isentropic process is an ideal case where no heat is transferred, and the system is 100% efficient. In contrast, the polytropic process accounts for real-world heat transfer and inefficiencies, making it a more accurate measure for real systems.
  • Polytropic Efficiency measures the efficiency of compressors and turbines when real-world heat losses and energy transfer are considered. In practice, it tells us how close the system is to operating as efficiently as possible.
  • Stagnation Temperature and Stagnation Pressure are fundamental in assessing the total energy of a fluid, accounting for both its kinetic energy (due to its motion) and its internal energy. These properties are crucial for evaluating a machine’s overall performance.
  • Enthalpy (H) and Stagnation Enthalpy (h₀) further quantify the energy in a system. They describe the total energy available in a fluid, including both internal energy and the energy required to push the fluid through its environment.

What can be learned:

By understanding the thermodynamic terms, we learn how to analyze the energy interactions in turbines and compressors. These concepts provide the tools to calculate how efficiently energy is converted and how changes in pressure, temperature, and entropy affect the performance of turbomachinery.

 

2. Fluid Dynamics

Fluid dynamics focuses on how fluids move through a system and how their properties change under varying conditions:

  • Flow Coefficient (ϕ) is a key parameter in understanding how much fluid is moving through a machine relative to its size and rotational speed. A higher flow coefficient typically means more fluid is being moved, which affects the machine's design.
  • Axial Velocity and Axial Velocity Profile describe the movement of fluids along the axis of a turbine or compressor. These velocities help determine how work is distributed across the length of the machine, influencing the efficiency of energy transfer.
  • Compressibility (Z) helps us account for the non-ideal behavior of gases as they are compressed, which is essential when dealing with high-pressure systems like turbines.
  • Choked Flow is a critical phenomenon that occurs when the mass flow rate through a nozzle or compressor reaches a maximum, regardless of downstream pressure. Understanding when choked flow occurs helps prevent operational issues.
  • Diffusion Factor (DF) helps predict stalling conditions by measuring how much a fluid decelerates in a compressor stage. When the diffusion factor is too high, flow separation can occur, leading to stall, a condition that causes performance issues.

What can be learned:

By mastering fluid dynamics, we can predict and optimize how fluids behave in different sections of a compressor or turbine. This knowledge allows for the design of efficient, stable machines that can handle a wide range of operating conditions, such as changes in pressure or velocity.

 

3. Mechanical Engineering / Design

The physical construction of compressors and turbines is critical for ensuring that they operate reliably and efficiently:

  • Multistage Compressor: Compressors often work across multiple stages, where gas is compressed gradually in steps, reducing energy losses. Understanding how each stage contributes to overall compression is vital.
  • Labyrinth Seal and Squeeze Film Damper are key components used to minimize fluid leakage and control vibrations in turbomachinery, improving reliability.
  • Radial Bearing, Journal Bearing, and Tilting Pad Bearing are essential for supporting rotating components and reducing friction. Their correct design and selection are crucial for reducing wear and ensuring smooth operation.
  • Critical Speed is an important consideration in machine design. At this speed, vibrations can amplify and cause damage. Proper balancing and bearing selection help prevent machines from reaching this dangerous resonance.
  • Babbitt Coating: Bearings are often lined with this soft metal to reduce friction and prolong machine life.

What can be learned:

Understanding mechanical design concepts helps in ensuring that compressors and turbines are built to last. By learning how to control friction, vibration, and fluid leakage, engineers can optimize machine performance and prevent failures.

 

4. Turbomachinery Operations

These terms describe the behavior of machines under different conditions and help engineers optimize their performance:

  • Stage Pressure Ratio: Describes how much compression happens at each stage of a multistage compressor. This ratio indicates how effectively the machine increases pressure step by step.
  • Stage Loading Factor (ψ): Represents the energy imparted to the fluid in each stage, providing a way to calculate how much work is being done in the system.
  • Surge and Stall: Both are dangerous operational conditions. Surge occurs when the compressor’s flow reverses, while stall happens when airflow separates from the blades, leading to a loss in efficiency. Engineers use terms like Surge Margin and Diffusion Factor to predict and prevent these occurrences.
  • Stage Matching: A critical operation in multistage compressors where each stage is fine-tuned to ensure that all stages work together efficiently. Without stage matching, some stages may experience stall or choke conditions.
Interstage Cooling and Aftercooler: These devices cool the compressed gas between stages or after compression, preventing overheating and reducing the energy required for further compression.